Location : Southport, CT

Position Type : Full-time/Non-Exempt

POSITION SUMMARY 

Lincoln Healthcare Leadership is seeking a Partner Liaison to play a key role in supporting our partner relationships and conference execution.

Companies sponsor Lincoln Healthcare Leadership conferences because they see our events as beneficial to their market positioning and business development efforts. We refer to these sponsors as conference “partners”.

The Partner Liaison position helps ensure our partners receive their promised business development and marketing/branding benefits, while maintaining a strong, customer service-oriented relationships with partner executives throughout the contracted lifecycle.

This is a highly collaborative role requiring strong attention to detail, communication, and the ability to manage multiple priorities in a fast-paced environment.

WHY JOIN LINCOLN HEALTHCARE LEADERSHIP?

At Lincoln Healthcare Leadership, you’ll be part of a team with a powerful purpose: elevating healthcare by inspiring leaders. Our mission is to drive excellence in healthcare leadership, strategy, and innovation through exceptional insights and exceptional communities; improving the U.S. healthcare system toward higher quality, lower cost, and more coordinated care.

Our values guide how we show up every day:

• Integrity – We do the right thing for our clients, our communities, and each other.
• Leadership – We communicate a bold, forward-looking vision for healthcare.
• Employee Centricity – We invest in our people and foster a supportive, energized environment.
• White Glove Service – We care deeply about delivering exceptional client experiences.
• Exceptional Quality – We hold a high bar in everything we do.
• Teamwork – We collaborate to achieve more together.
• Boldness – We think big, innovate, and challenge the status quo.

We are committed to being an employer of choice, prioritizing flexibility, well-being, and professional growth.

WHAT YOU’LL DO

Pre-conference Preparation & Conference Execution You will serve as the key coordinator in the delivery of partner benefits to partners of our annual Home Care 100 Executive Conferences (January and June).

• Ensure clear and timely communication and a positive conference experience
• Maintain a high-quality standard across all procedures and communications
• Manage partner inquiries (email and phone) with prompt and accurate support and follow-up

Sponsoring Partners’ Benefits Fulfillment & Coordination

• Deliver fulfillment of all partner benefits in conjunction with sponsor sales, operations and marketing teams

• Track sponsorship deliverables and results, communicating with and leaning on Sales as needed
• Coordinate with internal departments to ensure clear communication and execution of deliverables

REPORTING & COLLABORATION

This role reports to Partner Liaison Manager.

This role works closely with internal teams including Sales, Operations, and Marketing to ensure successful partner experiences and execution of conference deliverables.

WHO YOU ARE

We’re looking for someone who brings strong organizational skills, communication abilities, and a proactive mindset:

• Deadline-driven and detail-oriented: Able to manage multiple partners and ensure timely, accurate delivery of materials and benefits
• Strong interpersonal skills: Comfortable communicating with executives at all levels, including C-suite, and resolving issues diplomatically
• Assertive: Able to proactively follow up and obtain necessary information to meet deadlines
• Customer service-focused: Dedicated to guiding partners through the benefits delivery process and supporting their needs
• Strong writing skills: Communicates clearly and concisely regarding expectations and deadlines
• Administrative strength: Highly organized with the ability to manage high volumes of communication, scheduling, multiple process and documentation across teams
• Quality-driven: Committed to producing high-quality work that supports Lincoln’s reputation
• Enthusiastic, driven, and independent: Capable of managing complex workflows with minimal oversight

Additional Qualifications:

• Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, SharePoint, OneDrive) or equivalent productivity software.

• Working knowledge working with customer relationship management (CRM) and event management platforms, such as HubSpot and CVENT, preferred.

• Ability to travel

LOCATION & TRAVEL

This role is primarily in the Southport, CT office with some flexibility for remote work during the week.

Limited Travel required to  2 conferences per year (approximately 4 days at each):

• Home Care 100 Winter – January 31-Februar 3, 2027 Ritz-Carlton, Orlando Grand Lakes, FL
• Home Care 100 Summer – June 13 – 16, 2027 The Grand America Hotel, Salt Lake City, UT

Additional travel is possible but not required (up to 2 more conferences, approximately 3-4 days each).

COMPENSATION & BENEFITS

We offer a competitive and thoughtful total rewards package, including:

• Annual base salary range: $60,000-$70,000
• Performance-based bonus eligible
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, sick leave and paid parental leave policies
• Flexible work arrangements and remote work options where applicable
• Sabbatical eligibility
• Profit sharing after 1 year of employment

Location: Remote (U.S.) or Hybrid (Southport, CT)

Position Type: Full-Time/Non-Exempt, Mid-Level

POSITION SUMMARY

Lincoln Healthcare Leadership is seeking a Registration Manager to play a key role in managing attendee-facing logistics and delivering a seamless, high-touch registration experience across our conferences.

This highly visible, mid-level role is responsible for the full lifecycle of the registration process—including registration website build and management, attendee communications, housing, transportation, and badge production. From initial engagement through on-site execution, the Registration Manager ensures every touchpoint reflects a refined, anticipatory approach to service.

Supporting programs at luxury resorts, this role regularly engages with C-level executives and senior leaders, requiring a high degree of professionalism, poise, and attention to detail. Working closely with the Event Operations team, the Registration Manager helps maintain data integrity, optimize operational processes, and deliver exceptional customer service.

This role is ideal for a detail-oriented professional with experience in event logistics and a passion for creating high-quality attendee experiences.

WHY JOIN LINCOLN HEALTHCARE LEADERSHIP?

At Lincoln Healthcare Leadership, you’ll be part of a team with a powerful purpose: elevating healthcare by inspiring leaders. Our mission is to drive excellence in healthcare leadership, strategy, and innovation through exceptional insights and exceptional communities—improving the U.S. healthcare system toward higher quality, lower cost, and more coordinated care.

Our values guide how we show up every day:

• Integrity – We do the right thing for our clients, our communities, and each other.
• Leadership – We communicate a bold, forward-looking vision for healthcare.
• Employee Centricity – We invest in our people and foster a supportive, energized environment.
• White Glove Service – We care deeply about delivering exceptional client experiences.
• Exceptional Quality – We hold a high bar in everything we do.
• Teamwork – We collaborate to achieve more together.
• Boldness – We think big, innovate, and challenge the status quo.

We are committed to being an employer of choice, prioritizing flexibility, well-being, and professional growth.

WHAT YOU’LL DO

Registration Management & Systems You will manage the registration process and ensure accuracy and efficiency across all platforms.

• Build and manage CVENT registration sites, including attendee segmentation, workflows, integrations, and reporting
• Maintain data integrity and ensure all registration information is accurate and up to date
• Provide technical support and troubleshooting for internal teams and attendees

Attendee Experience & Communication You will serve as the central point of contact for all attendee-related communication.

• Oversee development and distribution of registration communications, including confirmations, housing details, transportation logistics, attendee list and event updates
• Ensure all communication reflects a polished, high-touch (“white glove”) experience
• Maintain responsiveness and accuracy, adhering to 24-hour response standards

Housing, Transportation & Vendor Coordination You will manage key logistical components of the attendee experience.

• Serve as primary liaison with hotel partners, managing rooming lists, audits, overflow block, and room block performance
• Serve as primary liaison with transportation partners, coordinate attendee and staff transportation, including manifests, scheduling, and vendor communication
• Oversee badge production, including design, data accuracy, and timelines, and act as primary contact for badge vendors

On-Site Conference Execution You will support registration operations during conferences.

• Lead onsite registration and attendee check-in processes
• Assist sourcing, training, and overseeing temporary onsite staff
• Address attendee needs and ensure a smooth, organized experience

Process Improvement & Team Support You will contribute to operational efficiency and team success.

• Maintain accurate attendee data and manage ongoing updates
• Identify opportunities to improve workflows and streamline processes
• Provide support across the Event Operations team as needed

This job description outlines the primary responsibilities of the role but is not intended to be an exhaustive list. Additional duties may be assigned as needed to support team and organizational priorities.

REPORTING & COLLABORATION

This role reports to Senior Director, Event Operations and works closely with the Event Operations team, as well as cross-functional teams including Sales, Marketing, Education and external vendors. Strong collaboration and communication are essential to ensure alignment and successful execution.

WHO YOU ARE

We’re looking for someone who brings strong operational expertise, attention to detail, and a commitment to delivering exceptional experiences:

• Strong organizational skills with the ability to manage multiple processes, deadlines, and details
• Detail-oriented, with a focus on accuracy and quality
• Strong interpersonal skills, comfortable communicating with attendees and stakeholders at all levels
• Customer service-focused, with a commitment to delivering a high-quality attendee experience
• Proactive and assertive in managing tasks and driving timelines forward
• Strong written and verbal communication skills

• Tech-savvy, with experience working across systems and tools

• Refined communication skills, with the ability to interact professionally with C-suite executives and senior leaders
• Ability to thrive in a fast-paced environment while managing multiple priorities

Additional Qualifications:

• 3–5 years of experience in event registration, logistics, or a related field
• Experience with Cvent (or similar registration platforms)
• Proficiency in Microsoft Office, including Excel (advanced skills preferred)
• Comfortable experimenting with AI Tools to improve workflows and creativity.
• Experience with CRM and project management systems such as HubSpot and Monday.com
• Experience working cross-functionally with internal teams and external vendors
• Ability to travel
• Ability to lift up to 25lbs

We understand that not every candidate will meet every qualification listed. If you bring relevant, transferable skills and a willingness to learn, we’d love to hear from you.

LOCATION & TRAVEL

Although the role supports in-person events, the position itself can be fully remote or hybrid out of Southport, CT.

Travel is required for major conferences (approximately 4–6 trips annually, 5–7 days each; ~10% travel overall).

2027 Conference dates and locations:

• Home Care 100 Winter: January 31-February 3, 2027, Ritz-Carlton & JW Marriott, Grande Lakes, Orlando, FL
• LTC 100: April 4-7, 2027, Ritz-Carlton Orlando, Grande Lakes, FL
• Senior Living 100: May 2-4, 2027, Conrad Orlando, FL
• Home Care 100 Summer: June 13-16, 2027, The Grand America Hotel, Salt Lake City, UT

Must be comfortable with extended onsite schedules during event weeks, including early mornings, evenings, and occasional weekends

COMPENSATION & BENEFITS

We offer a competitive and thoughtful total rewards package, including:

• Base salary range: $75,000-$85,000
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Generous PTO, sick leave and paid parental leave policies
• Flexible work arrangements and remote work options where applicable
• Sabbatical eligibility
• Profit sharing after 1 year of employment

Lincoln Healthcare Leadership is seeking an AI Enablement Manager to help establish and maintain a strong foundation for organizational data integrity, system knowledge, and information management. This role is responsible for documenting how critical data is defined, where it originates, how it moves between systems, who owns it, and how it is used across the organization.

By developing a detailed understanding of the organization’s systems, data, processes, and dependencies, the AI Enablement Manager (Data/Systems) will serve as a knowledgeable resource for initiatives that rely on this information. The role will also support and manage data- and systems-related projects by gathering requirements, coordinating stakeholders, documenting decisions, tracking deliverables, and helping ensure that solutions meet business needs.

The ideal candidate is highly organized, analytical, and comfortable working across business and technical teams. This individual should be able to translate complex system and data concepts into clear, practical documentation and use that knowledge to help projects move forward successfully.

WHY JOIN LINCOLN HEALTHCARE LEADERSHIP?

At Lincoln Healthcare Leadership, you’ll be part of a team with a powerful purpose: elevating healthcare by inspiring leaders. Our mission is to drive excellence in healthcare leadership, strategy, and innovation through exceptional insights and exceptional communities—improving the U.S. healthcare system toward higher quality, lower cost, and more coordinated care.

Our values guide how we show up every day:

• Integrity – We do the right thing for our clients, our communities, and each other.
• Leadership – We define what’s next and lead others towards that vision.
• Culture – We each contribute to creating an environment where people thrive.
• Service – We lead with warmth, care and professionalism.
• Quality – We hold a high bar in everything we do.
• Teamwork – We are one Lincoln team, supporting each other to deliver results.
• Boldness – We challenge the status quo in all aspects of our business pursuits.

We are committed to being an employer of choice, prioritizing flexibility, well-being, and professional growth.

Core Responsibilities

• Develop and maintain an inventory of systems, data sources, interfaces, reports, and key processes; document owners, systems of record, data definitions, business rules, and calculations.

• Map data flows and cross-system relationships; maintain data dictionaries, system documentation, process maps, relationship diagrams, requirements, and other reference materials.

• Partner with business and technical stakeholders to identify inconsistencies, duplication, ownership gaps, and quality risks; align on standardized definitions and data use; establish practical governance, metadata, documentation, and change-control standards.

• Analyze processes and system capabilities to improve data integrity, standardization, efficiency, and automation; translate business needs into clear functional, data, reporting, and system requirements.

• Manage selected data- and systems-related projects, including planning, stakeholder coordination, meetings, dependencies, risks, decisions, deliverables, and status reporting.

• Coordinate solution evaluation, testing, user acceptance, validation, implementation, and adoption of system enhancements, integrations, reports, and data solutions.

• Investigate data discrepancies and system issues by tracing information through sources, interfaces, transformations, and reports; communicate findings, risks, dependencies, and recommendations clearly. 

• Identify opportunities to leverage artificial intelligence (AI), automation, and emerging technologies to improve business processes, increase efficiency, and enhance decision-making; evaluate AI-enabled solutions and support their responsible implementation and adoption across the organization.

• Serve as a liaison among business users, system owners, data teams, vendors, and technical stakeholders; maintain current repositories and provide training, guidance, and documentation while supporting other initiatives as assigned.

This job description outlines the primary responsibilities of the role but is not intended to be an exhaustive list. Additional duties may be assigned as needed to support team and organizational priorities.

REPORTING & COLLABORATION

This role reports to the President and serves as a trusted partner across the organization.

You will collaborate with employees at all levels, department leaders, and external technology vendors and consultants to support business systems, data initiatives, and process improvements. Success in this role requires building strong relationships, communicating effectively with both technical and non-technical stakeholders, and coordinating efforts across multiple teams.

WHO YOU ARE

We’re looking for someone who brings a combination of experience, mindset, and drive:

The right person for this role will be excited to contribute, eager to learn, and motivated by making a meaningful impact in healthcare.

QUALIFICATIONS

• Bachelor’s degree in information systems, computer science, business administration, data analytics, or a related field, or equivalent experience; three or more years in systems or business analysis, data management or governance, or project coordination.

• Experience documenting systems, data flows, business processes, requirements, definitions, lineage, and relationships through data dictionaries, system inventories, process maps, entity-relationship diagrams, or source-to-target mappings.

• Working knowledge of data governance, data quality, metadata, master data, and documentation standards; experience with governance platforms, metadata catalogs, or master data management tools is preferred.

• Experience supporting or managing projects involving systems, data, reporting, integrations, process improvement, implementations, upgrades, or migrations; related project management, business analysis, or data certifications are preferred.

• Experience evaluating and implementing AI-enabled business solutions, workflow automation, or intelligent process improvement initiatives is preferred.

• Strong analytical and problem-solving skills, including the ability to investigate discrepancies, trace data through source systems and transformations, and understand cross-system relationships and dependencies.

• Ability to gather input from multiple stakeholders, translate business needs into clear requirements and documentation, and communicate effectively with technical teams, business users, vendors, and organizational leadership.

• Strong organization, judgment, ownership, and independence, with the ability to manage competing priorities, stakeholders, dependencies, and deliverables in a fast-paced environment.

• Proficiency with Microsoft Office; familiarity with SQL, relational databases, data warehouses, business intelligence and reporting tools, APIs, file-based interfaces, ETL processes, and project tools such as Jira, Azure DevOps, Smartsheet, Monday.com, or Asana.

• Experience in healthcare, technology, professional services, or another data-intensive environment is preferred.

 COMPENSATION & BENEFITS

We offer a competitive and thoughtful total rewards package, including:

• Salary: $150,000–$175,000, depending on experience and qualifications. *Please include your salary requirements with your resume.

• Performance-based bonus: eligibility may apply

• Comprehensive medical, dental, and vision coverage

• 401(k) with company match

• Generous PTO, sick leave and paid parental leave policies

• Flexible work arrangements and remote work options where applicable

• Sabbatical eligibility

• Profit sharing after 1 year of employment

LOCATION & TRAVEL

Remote optional (U.S.). Candidates located within commuting distance of our Southport, CT office are preferred and will work a hybrid schedule (typically 2–3 days per week in the office).